Network Engineer

LATAM, Remote –

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Network Engineer

LATAM, Remote

You are looking for a great big and epic team? Ready to accelerate your engineering career path? You will have the opportunity to create and deploy applications for various high-profile clients.

Your role

The Network Engineer role is a key part of the Managed Services team, performing advanced troubleshooting and support for our Managed Services customers. This role requires deep technical analysis/troubleshooting skills as well as an ability to work within and understand the network environments of various sizes and complexities.

Team members must be comfortable working in a dynamic environment, with customers located in multiple geographies, and be willing to adjust schedules to meet the needs of the customer. Participation in 24×7 on-call rotation is required.

Your mission

  • Provide escalation support and guidance to Associate team members.
  • Configure and install various network devices and services (e.g., routers, switches, firewalls, VPN, QoS)
  • Perform network maintenance and system upgrades including services packs, patches, hot fixes, and security configurations.
  • Monitor performance and ensure network/system availability and reliability.
  • Monitor system resource utilization, research trends, and plan for scalable growth.
  • Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to network infrastructures.
  • Deploy and maintain MFA technology within various networks according to customer needs.
  • Work with Sr. Network Engineer and Services Team on large scale projects.
  • Participate in developing the Knowledge Base by contributing articles related to troubleshooting tips and techniques and be willing to work with others to assist in these efforts.
  • Participate in on-call rotation (Team cycle is 24x7x365 coverage).

Your advantages

As a true member of a human-scale team in LATAM, you’ll benefit from…

  • Working with multicultural teams in France, the US, and LATAM
  • Working directly with decision-makers

    Your profile

    • Proven hands-on network engineering experience (5-year minimum)
    • CCNA certification highly desired
    • Proficient-level understanding of LAN/WAN protocols and technologies o VTP/VLANs, STP, VRRP/HSRP, BGP/EIGRP/MPLS Routing Protocols
    • o NextGen Firewall (Cisco FTD preferred) and JSON scripting.
    • Solid understanding of the OSI, TCP/IP, and Networking Models
    • Monitoring / RMM Tools (Nable preferred)
    • Case Management & Documentation

    Nice to have:

    • Successful track record within a Managed Services Provider (MSP) organization
    • Datacenter exposure/NOC experience
    • Windows Server Administration skills a plus
    • Experience with load balancers a plus

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      About Mojix

      Mojix is a global leader in item-level intelligence solutions for Manufacturing, Supply Chain and Retail. The firm is leading the way in item-level traceability solutions utilizing its high security, globally scalable cloud-hosted SaaS platform. Founded in 2004, the company has deep domain expertise in serialization technologies such as RFID, NFC, and print based marking systems. Mojix builds business intelligence from event-triggered actions tracking billions of unique identities, following item lifecycles from source to shelf. Companies can leverage the seamlessly integrated data to increase their sales and operational efficiency, reduce major risks and enhance their customer experience. With offices across the US, Latin America and Europe, Mojix is now a recognized expert in end-to-end, item-level track and trace, product authentication and automated inventory management.