Mojix enables brands to offer a new type of customer experience for the connected consumer sharing product & brand intelligence, personalizing communications, and providing an interactive shopping journey that can begin online and end in the store. Online to mobile engagement enables a true two-way communication stream and delivers a customer-focused experience. A customer journey could include:
- Reserve product in store while browsing online and set an appointment for fitting room session
- Check in with the Connected Concierge and have your VIP fitting room ready
- Receive personalized recommendations from the smart mirror while in fitting room & see product storytelling
- Personalized promotions and communications delivered real time
- Look for new products items desired on your mobile to see if in stock or order online and ship to home
- Pay in fitting room with frictionless check out